Text message updates
If you’d like, we can text you as your case moves forward. It’s your choice, and it’s for people 18 and older. You can work with us without signing up, and you can stop at any time.
What we send
- Updates when something changes in your case.
- Reminders about steps you need to take, like signing a form.
- Replies to questions you text us. Some replies may come from Dottie, our AI assistant.
We don’t send marketing or promotions. Message frequency varies. Message and data rates may apply.
Your texts stay discreet
Our texts don’t include details of your record. To see details, you log in to your account.
How to sign up
Client accounts are by invitation from the partner law firm or nonprofit handling your case. When you add your mobile number in your client account at app.cleanslatewashington.com, you’ll see this box. It starts unchecked, and you don’t have to check it to continue.
After you sign up, we send one text confirming it:
Clean Slate WA: You’re signed up for text updates. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
How to stop
Reply STOP to any message. You can also reply QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. We’ll send one text confirming you’re unsubscribed, and then no more. To start again, reply START.
Need help?
Reply HELP, or email help@cleanslatewashington.com. Mobile carriers are not liable for delayed or undelivered messages.
Full details are in our Terms and Privacy Policy.