Terms
1. About these terms
These terms cover your use of cleanslatewashington.com, our AI assistant Dottie, our phone line, and our text message program, all run by Clean Slate of Washington LLLP (“Clean Slate,” “we,” “us”). By using them, you agree to these terms and to our Privacy Policy. You must be 18 or older to use our online service or join our text messages. If a partner law firm or nonprofit legal organization takes your case, you will sign a service agreement with it, and that agreement controls if it differs from these terms.
2. We are not a law firm
Partner attorneys decide what can be cleared. Clean Slate gathers your records and prepares information for the attorney’s review, at the attorney’s direction. Legal filings are prepared and filed by licensed partner attorneys. We do not give legal advice, and nothing on this website, from Dottie, or in our messages is legal advice. An attorney-client relationship exists only between you and a partner attorney, and only after you and that attorney agree to it in writing. Until then, what you tell us may not be protected by attorney-client privilege.
3. No guarantees
Whether a conviction or juvenile record can be cleared depends on the facts of your case and on the court. We cannot promise any result or any timeline.
4. Dottie, our AI assistant
Dottie is an AI assistant, not a person and not a lawyer. She can give general information about how the process works and help you fill out our intake forms, but she can make mistakes. She does not tell you whether you qualify to clear a record. Check anything important with our staff. Questions that need legal judgment go to the partner attorney.
5. Your part
Please give us information that is true and complete, to the best of your knowledge. Only share information about yourself, or about someone you are legally allowed to act for.
6. Fees
Any fees for your case are set by the partner law firm or nonprofit legal organization handling it, and are in your service agreement with them. You will see any cost before work begins. Clean Slate is paid by the partner organizations that use our service, not by a share of your legal fees.
7. Text message program
Program name: Clean Slate WA text updates, from Clean Slate of Washington LLLP. Messages are sent from (253) 354-0008 and are signed “Clean Slate WA.”
What you get: updates on your case, reminders about steps you need to take, and replies to your questions. Some replies may be written by Dottie. We do not send marketing messages.
How to join: sign in to your Clean Slate WA client account at app.cleanslatewashington.com, which you get by invitation from the partner law firm or nonprofit handling your case, and check the text message box when you add your mobile number. Joining is optional and is not a condition of using our services.
How often: message frequency varies.
Cost: message and data rates may apply. Check with your mobile carrier for details.
To stop: reply STOP to any message at any time. You can also reply UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, or OPT OUT. We will send one message confirming you are unsubscribed, and then no more. To join again, reply START.
For help: reply HELP, or email help@cleanslatewashington.com.
Carriers: mobile carriers are not liable for delayed or undelivered messages.
Privacy: we will not sell or share your mobile number or text message consent with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.
8. Using this website
Please don’t misuse the website, Dottie, or our phone line, for example by trying to get into accounts or data that aren’t yours, or by sending automated traffic. The text, design, and graphics on this site belong to Clean Slate.
9. Limits of our responsibility
The website and Dottie are provided as they are. To the extent the law allows, Clean Slate is not responsible for indirect or consequential losses from using them. Nothing in these terms limits rights you have under law that cannot be waived. This section does not apply to services provided under your service agreement or by a partner attorney.
10. Governing law
These terms are governed by the laws of the State of Washington.
11. Changes
If we change these terms, we will post the new version here with a new effective date.
12. Contact us
Clean Slate of Washington LLLP
Email: help@cleanslatewashington.com
Mail: 233 St. Helens Ave #218, Tacoma, WA 98402
Text: (253) 354-0008